CALL CENTER JOBS

This site, with a special reference to Indian call centers and offshore call center industries, is designed specifically to suit everyone's need be it a job seeker or an entrepreneur or an organization looking for talent from all over the globe, this site provides solutions to all business needs under one portal.

Now to give you an insight view of this portal let us discuss some thing in detail ,First of all CCJ gives you instant access to hundreds and thousands of viewers who are either looking for a job opportunity or may a business opportunity through the call centers domain, through just one click. Call Centers jobs in India, a renowned name in the ITES industry bring to light the fact that, under one roof you get attention of one and all with least of efforts you achieve best of results. Over a period of some years BPOs and ITES industry have done a commendable job in providing employment opportunities to job seekers from all walks of life, not only to job seekers but has provided a platform to lot of entrepreneurs who seek an opportunity in this booming industry.

Our Key Purpose

Providing customers with a dependable method of contact, through the channel of their choice, and a boulevard to have their questions answered in a professional manner.Improving brand image by providing service professionals who have access to accurate, up-to-date information and can assist customers with timely issue resolution.Capturing customer service information regarding areas of service issues and customer needs to be analyzed for adaptation into market opportunities.

Integrating operations platforms, with the ability for work inter-flow between outsourced customer contact centers, other third party vendors and internal centers as necessary.Supporting multiple communications channels (Telephony, IVR, Chat, Email, Facsimile, etc.) as necessary or desired, providing customer relation processes that are both proactive and reactive to customer demands.Providing a centralized database and offering customers an easily accessible point of contact through the e-media communication channel of their choice.Offering flexibility to accommodate dynamic shifts in workload and associated staffing requirements.